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Gratitude, Recognition, Nothing Extra

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 TippingLink is a secure, residential digital tipping platform that makes it simple for residents to show appreciation, whenever the moment feels right. Setup takes just minutes, and it's free for the property to enable and maintain, with no added admin.

The numbers back it up. Research shows that when digital tipping is available, residents tip more often, and staff receive more. 

TippingLink Just got Even Better

Check out the new features currently being rolled out to make digital tipping even easier for residents, staff, and property teams.
Communities across the country are already using TippingLink and loving the convenience.

Here what's new and why so many properties are making the switch:

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Tip Pooling

TippingLink now offers a tip pooling option. And the best part? Properties can offer tip pooling alongside individual tipping, whatever works best for them.  

Faster Access to Tips for Staff

With a push-to-debit-card option now available, staff can transfer their tips to a qualifying card whenever they want, rather than waiting a day to two via their bank. A small transaction fee applies; bank payout remains fee-free. 

Verify Bank Accounts Instantly with Plaid

Staff no longer have to wait on minor deposits to confirm their identity. With Plaid verification, staff can securely link their bank account and get set up in minutes, not days. 

TippingLink, Right on the Dashboard

The new Manager Dashboard Widget puts TippingLink front and center on the BuildingLink dashboard. Managers get quick, one-click access without scrolling through menus. 

A Simple Way to Spotlight Staff This Holiday Season

The new Resident Notification Tool lets managers print a staff list to share with residents, so no one is left wondering who to thank. A holiday-themed version is also available to help set the seasonal tone. 

A Way for Staff to Say Thanks Back

Gratitude can go both ways. With thank-you notes, staff can send a quick note through TippingLink to thank a resident for their tip, adding a personal touch to every exchange.  

Built For The Entire Community

Property Managers

Gratitude, Recognition, Nothing Extra
Your staff deserves recognition, residents want to offer it, TippingLink bridges the gap simply and conveniently. With our secure, intuitive platform, offering appreciation has never been easier.

Offer Secure, Private Tipping
TippingLink is built with security at its core. Protect sensitive staff and resident data and eliminate their reliance on cash so transactions are handled securely.

More Staff Tips, Better Staff Retention
Research shows that people often tip more when digital options are available. Happier staff members stay longer when they feel truly appreciated.

Set It And Forget It
TippingLink is there for you when you’re ready and you can invite your team with just a few clicks. With zero fuss, it’s the easiest thing you’ll cross off your to do list.

Simplify The Season Of Sorting
Leave envelope sorting to the mail carriers. TippingLink makes holiday appreciation effortless so you can reduce manual tasks and residents can tip staff in just a few clicks.

Get Started
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Building Staff

Gratitude Grows With TippingLink
When tipping is just a tap away, residents often show more appreciation. Research shows that people often tip more when digital options are available.

Built On Privacy, Security, And Trust
TippingLink keeps your personal information safe and confidential. Information about individual tips is kept between you and the resident who tipped you.

Flexible Payout Options
You keep 100% of your tips via fee-direct deposit to your bank account or for faster payout, push to a qualifying debit card for a small fee. Flexible to fit your needs, with appreciation for your hard work delivered directly to you. 

Enroll In Just A Few Clicks
Enroll in seconds and start getting tipped – you can link your bank later, if you wish. No paperwork, no confusing technology. Just easier, more convenient cashless tipping.

Access Your Tips Immediately
We live by our commitment to providing a secure, easy, reliable service – and it’s also super fast. After a resident sends you a tip, they appear instantly in TippingLink.*

*Transfers into TippingLink and out to staff bank accounts can each take up to 1-2 business days to process.

 

Get Started
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Building Residents

Appreciation Made Easy
Saying “thank you” is way easier than before. Access TippingLink on your computer or smartphone and send gratitude anytime, from anywhere.

Skip The Errands, Keep The Gratitude
TippingLink makes appreciation as convenient as it is easy. No more ATM or bank runs, buying holiday cards, manually filling them out, or tracking people down – the convenience is well worth the modest fee.

Keep Your Data Safe And Private
Security has never been easier. With end-to-end privacy, your individual tip goes straight to the staff member you choose, and only they know about it.

Personalization Has Gone Digital
Showing appreciation isn’t just about the tip, it’s about letting people know they matter. You can include a personal message to any person you tip right in the app.

Choose Any Way To Pay
TippingLink is built to support the secure payment methods you already use. Link your bank account or credit card.

Keep Track Of Everyone You’ve Tipped
No more guesswork or gestures that are easy to forget. With TippingLink, you’ll have email history of who you’ve tipped and when you tipped them.

 

Get Started
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Property Management Companies

Zero Cost, All Gain
With TippingLink, you get a no-cost digital tipping solution that enhances the resident experience by offering them a secure, easy-to-use solution that saves them time and money.

Ready To Deploy, Built To Scale
Using TippingLink – whether you have BuildingLink or not – is quick and easy. You can self-onboard in seconds, and customer support is available if you need help.

Upgrade Your Tech, Elevate Your Brand
TippingLink adds a modern, secure layer to the resident experience. Show your clients you’re ahead of the curve with a tech-forward solution they’ll love.

Inspire Resident Satisfaction
TippingLink saves residents time during the holiday rush, eliminating the need for ATM or bank runs, buying cards, filling them out, or tracking staff down. It’s a small gesture that means a lot.

Encourage Staff With Recognition
When residents tip securely from anywhere, staff feel valued. TippingLink turns gratitude into encouragement, and motivated teams stay longer.

Cashless + Secure = Peace Of Mind
Eliminate the risks of cash handling for tipping. Protect your residents and staff with a digital solution that’s safe, simple, and easy to use.

 

Get Started
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Condo-Owner Associations

Spend Nothing And Deliver Value
Empower residents to show appreciation for staff without touching your budget. TippingLink offers modern convenience for your property at zero cost to the association.

Cashless Tipping Reimagined
TippingLink lets residents show appreciation from desktop and mobile devices to make gratitude effortless, modern, and personal.

Tech-Forward Buildings Stand Tall
Elevate your property’s reputation with TippingLink. Show your community that the board embraces smart, community-first solutions that residents and staff demand.

Leave The Holiday Hustle Behind
No more ATM or bank runs, buying cards, filling them out, or tracking staff down. TippingLink makes holiday tipping stress-free for everyone: residents tip digitally and staff receive them instantly.

Get Started
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Where Tipping Meets Technology: The Future Starts Here

Expressing appreciation should be seamless and secure so every tip can make a difference. TippingLink is available to residents anytime, from anywhere, whenever the moment feels right.

We built TippingLink on trust and the belief that small gestures can create meaningful change. It ensures gratitude reaches those who make your property run smoothly, strengthening connections and fostering recognition for everyone.

Talk with us today to see what TippingLink can do for you.


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Why Properties Are Switching to Digital Tipping

Three shifts are prompting the change in cashless tipping adoption:

Residents stopped carrying cash. The default payment methods for adults under 50 are mobile and card-based, not cash. When physical cash is the only option, staff get fewer tips. When cashless tipping options and digital payment methods are available, they get more tips.

Staff need consistent recognition. Higher tip earnings boost staff motivation, lift staff retention, and reduce turnover. Hospitality data shows this pattern with digital tipping software, and the dynamic plays out in residential too.

Property managers want fewer manual tasks. Sorting envelopes and chasing residents for cash tips doesn't scale. A cashless tipping platform handles the tipping process automatically, routes cashless tips into staff profiles, and gives residents the payment methods they expect.


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How TippingLink Pricing Works

Digital tipping platforms typically use one of a few pricing models: monthly subscriptions, per-property licensing, transaction fees on staff tips, or tiered SaaS plans.

TippingLink doesn't use any of those for properties. Properties pay nothing to enable the platform. Residents pay a TippingLink fee on top of the tip amount when they send a tip. Fees are streamlined to support smaller tips, so showing appreciation stay easy no matter the amount. The fee covers payment processing on the payment methods residents already use, like bank transfers and credit cards. Staff receive the full tip amount, with no platform deduction.


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How Does Your Building Compare on Digital Tipping?

Boards usually find out their tipping setup is dated only after holiday season complaints roll in. A quick poll shows you what's common across residential communities right now: how many have moved to digital tipping, which payment methods are residents using, and how has digital tipping impacted staff retention.

 

TESTIMONIALS

I love the confidentiality just between the resident and the staff member”.

Rebecca, Concierge

“Our tipping system is outdated and TippingLink makes the process more personalized and it can work throughout the year, not only during the holidays”.

Alket, Resident Manager

“Our residents find it simpler to tip online if they are away or out of the country, we believe it will lead to more tipping.”

Rebecca, Concierge

 

FAQs

What is a digital tipping platform?

A digital tipping platform is software that handles cashless tipping. Residents tip building staff from a smartphone or computer. The platform processes the payment securely and credits the staff member's account.

What payment methods does TippingLink support?

TippingLink supports the secure payment methods residents already use. Link a bank account or pay with a credit card. The platform routes those payment methods through financial technology partners that handle the processing securely.

Are TippingLink tips secure?

Yes. TippingLink runs on PCI-compliant payment infrastructure and SOC 2-certified systems. Sensitive payment information is encrypted and never stored in full on TippingLink servers. Identity verification and fraud prevention partners meet strict regulatory standards.

How fast do tips arrive?

Tips appear in the recipient's TippingLink account the moment a resident sends them. Staff can access 100% of those funds whenever they're ready. Transfers from the TippingLink account to a personal bank account typically take 1 to 2 business days to clear. Or staff can choose to push their tips to a debit card for faster payout, with a small fee.

Does TippingLink charge staff a fee?

No. Staff receive the full amount of every tip. TippingLink fees are paid by the resident on top of the tip amount, not deducted from tip earnings.

Can residents send a personal message with a tip?

Yes. Residents can include a personalized thank-you message along with their tip.

What can staff see about their own tips?
Staff can review every tip they've received and filter the list by unit number, name, and date. Each tip shows who sent it and the tip amount.
Can management see who tipped whom?
No. Management cannot see individual tip transactions. Property staff and building management have no visibility into who tipped whom or how much. Individual tips stay private between the resident and the staff who received them.
Does TippingLink work for buildings that don't use BuildingLink?
Yes. TippingLink is a standalone digital tipping platform. It works whether or not a building uses BuildingLink, and integrates cleanly for buildings that already do.
Are there fees to send a tip?
When a resident sends a tip through TippingLink, a simple fee of 3.5% (with a $1 minimum) is applied at checkout. This structure is designed to support tips of any size, so even the smallest gestures of thanks stay easy and affordable.
Does TippingLink support tip pooling?
Yes. Tip pooling lets residents contribute to a shared pool that's split across the whole staff team. Properties can offer tip pooling alongside individual tipping, not instead of it, so residents can choose to tip a specific staff member, contribute to the pool, or both.
How are pooled tips distributed?
Properties have two options. Pooled funds can be disbursed directly to the property, so the property can distribute them through payroll, or the property can submit an allocation plan and TippingLink handles the disbursement directly to staff, without the funds passing through the property.
Can tips be personalized?
Yes. Residents can add a personal note to say thanks when sending a tip, and staff can send a thank you note back through TippingLink, so appreciation can go both ways.
How do staff receive their tips?
 Staff can receive tips direct to their bank account with no fee or use a push-to-card option (for qualifying cards) to access funds faster for a small fee.  

Bring digital tipping to your property

Fill out the contact form, and our team will follow up to get your property ready to go: no cost, no hassle. Residents enroll themselves in just a few clicks, and staff can start receiving tips as soon as this week.