Modern Digital Tipping Solutions | TippingLink

HOW IT WORKS: SIMPLE, Intuitive SETUP

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You invite your team.
One invite from your property manager (or regional manager overseeing multiple portfolios), no chasing down tip info, no added admin.

Your team takes it from there.
Each staff member sets up their own profile and payout preferences in minutes.

Residents tip in seconds.
Pick a staff member, add a personal note, send.

The numbers back it up: when digital tipping is available, residents tip more often and staff receive more. Already run a tip pool? TippingLink supports that too, at no added cost to you or your team. And all of this without changing how your property already does things. It runs alongside your existing traditions around tipping.

Your ONSITE TEAMS DESERVE MODERN APPRECIATION

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Your onsite team is the reason a well-run building feels effortless to live in. Concierge and front desk teams know every name and take on the flood of packages that hits hardest during the holidays. It's that consistency that turns residents into long-term advocates for your property. Your residents expect an easy and convenient way to show gratitude to staff, in a world where reaching for cash is the exception, not the habit. TippingLink gives residents a direct, secure way to say thank you for it, any day of the year, not just the holiday rush. No ATM runs, no envelopes, just real appreciation delivered directly to the people who earned it.

BUILT FOR REAL-WORLD USE

Tip Pooling
Fast Staff Payouts
Flexible Property Rollout
Manager Setup Dashboard
Resident Tipping Experience

Make tip pooling easy for the whole team

If your staff share tips instead of splitting them individually, TippingLink makes that just as simple. Administrators set up the pool once, and payouts split automatically. No manual math, no manual tracking.

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Make tip transfers easier for staff.

With a push-to-debit-card option now available, staff can transfer their tips to a qualifying card whenever they want. A small transaction fee applies; bank payout remains fee-free.

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Launch it standalone, or add it to BuildingLink.

Any property can launch TippingLink as a standalone digital tipping option with no cost, and no BuildingLink subscription required. Already using BuildingLink? TippingLink is available as an add-on. Either way, your property doesn't have to match a specific setup to get started.

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Make staff setup easier for resident managers and superintendents.

Designated administrators, resident managers, superintendents, or property staff can support setup and resident questions, without ever having access to individual tip details.

A dashboard widget also makes it easy to enable TippingLink and promote it to their community, with tools to view staff onboarding status, email or text residents, and download a ready-made flier.

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Give residents a simple digital way to recognize staff.

Residents simply select staff, provide a tip, add personal thank-you messages, and complete a secure digital payment from a smartphone or desktop in a few easy clicks. The experience is available year-round, during the holidays, or whenever the moment feels right.

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DESIGNED FOR COMMUNITIES THAT WANT TIPPING SIMPLE, SECURE, AND EASY TO SUPPORT

Property Support

Designated administrators accept the terms and invite staff in a few clicks, residents take it from there.

Staff Recognition

Give every building role from concierge, front desk, porters, and maintenance, an easy way to be tipped.

Simple Coordination

No more cash, checks, envelopes, or staff lists to track by hand.

No Implementation Cost

Zero cost to get started -- a practical, secure way to bring tipping online.

Privacy

Individual tips stay private between resident and staff. Staff keep 100% via fee-free ACH.

Faster Access for Staff

Need it faster? Push-to-debit sends tips to a qualifying card for a small fee.

What is a digital tipping platform? +

A digital tipping platform is software that handles cashless tipping. Residents tip building staff from a smartphone or computer. The platform processes the payment securely and credits the staff member's account.

What payment methods does TippingLink support? +

TippingLink supports the secure payment methods residents already use. Link a bank account or pay with a credit card. The platform routes those payment methods through financial technology partners that handle the processing securely.

Are TippingLink tips secure? +

Yes. TippingLink runs on PCI-compliant payment infrastructure and SOC 2-certified systems. Sensitive payment information is encrypted and never stored in full on TippingLink servers. Identity verification and fraud prevention partners meet strict regulatory standards.

Does TippingLink work for buildings that don't use BuildingLink? +

Yes. TippingLink is a standalone digital tipping platform. It works whether or not a building uses BuildingLink, and integrates cleanly for buildings that already do.

Can tips be personalized? +

Yes. Residents can add a personal note to say thanks when sending a tip, and staff can send a thank you note back through TippingLink, so appreciation can go both ways.

Are there fees to send a tip? +

When a resident sends a tip through TippingLink, a simple fee of 3.5% (with a $1 minimum) is applied at checkout. This structure is designed to support tips of any size, so even the smallest gestures of thanks stay easy and affordable.